Thank you for signing up to assist with our Surrenders Voicemail! Below are the directions on how to get started! 

  1. Dial into 704-377-0534 
  2. Dial extension 223
  3. Let ring, when voicemail message begins dial **  
  4. It will ask you to dial a mailbox ID - The ID is 223# 
  5. Passcode is 2668#
  6. General Information about the surrending program. 
  7. Listen and transcribe into this Excel Sheet
  8. Save the excel sheet in excel format. Please do not save as a PDF.
  9. Do not return calls unless you have been trained to do so. This is not a requirement and you are only expected to transcribe. 
  10. When completed please email the log to surrenders@humanecharlotte.org