Opportunities From: Humane Society of Charlotte

Volunteer: Adventure Tails

**Please arrive 15 minutes early to get setup! This will help maximize your adventure time!**

The purpose of this volunteer program is to provide out of shelter enrichment for some of our available dogs for adoption.  Our efforts will include documenting these little adventures and posting photos and short videos to our social media sites.  We want to encourage people to adopt a shelter dog, by showing them how much fun it is to have a companion with you running errands, getting breakfast, or taking a stroll in the park. 

 

Must be a qualified Dog Walking Volunteer.  Recommended to complete 3 shifts in the shelter first!  This will have you better prepared for this program. Arrive at the shelter, check in at the front desk. HSC Staff member will make a selection for you. Candidates for the program must currently be available for adoption. Candidates must Not have any of these barriers (including but not limited to): Jumpy/Mouthy Flight Risk Dogs under 6 months of age, or not fully vaccinated Heartworm Positive and Medical treatment for heartworms (other medical conditions may prohibit a dog from going-a staff member can confirm with our vet team) A dog that can not go into a home with other dogs, or children Leash reactive dogs A dog with a bite history Once a dog has been selected, (with the help of an HSC Staff Member), please read kennel card and enrichment notes about the dog to familiarize yourself with their history a bit more. Collect all the supplies you will need: 2 leashes Easy-Walk Front Clip Harness, unless approved otherwise. Fanny Pack with gear: treats, poopbags, etc. Dogs must wear martingale collar with HSC tag on collar Dogs will wear 2 leashes at all times Volunteer will use personal vehicle to transport animal. The dog must be tethered in volunteer’s vehicle with restraint items or simply by tying one of the leashes around a head rest, or other item to secure. You may take the dog to dog friendly places like: Parks, coffee shops, Home Depot, Lowes, Park Road Shopping Plaza, through a drive thru, through a car wash, etc. You are the only individual allowed to handle the dog, but a friend or family member is allowed to join you.  No dog to dog interactions No dog parks No interactions with children No off-leash areas (including houses/apartments) Do not leave the dog unattended in a vehicle If safe to do so, take short, easily viewable videos and photos and post them to HSC’s Volunteer Facebook page. Any concerns while off-site that need immediate attention, contact the Volunteer Coordinator at: 704-494-7706 or the shelter at 704-377-0534 ext 226.  Or all concerns should be directed to HSC staff upon return. If you are in need of emergency assistance, please call 911. When you return to the shelter, after the dog is put back and supplies put away, return to the front desk and provide a verbal account of your Adventure Tails!

You may download these protocols HERE as well! 

Program: Shelter Operations

**Please arrive 15 minutes early to get setup! This will help maximize your adventure time!**

The purpose of this volunteer program is to provide out of shelter enrichment for some of our available dogs for adoption.  Our efforts will include documenting these little adventures and posting photos and short videos to our social media sites.  We want to encourage people to adopt a shelter dog, by showing them how much fun it is to have a companion with you running errands, getting breakfast, or taking a stroll in the park. 

 

Must be a qualified Dog Walking Volunteer.  Recommended to complete 3 shifts in the shelter first!  This will have you better prepared for this program. Arrive at the shelter, check in at the front desk. HSC Staff member will make a selection for you. Candidates for the program must currently be available for adoption. Candidates must Not have any of these barriers (including but not limited to): Jumpy/Mouthy Flight Risk Dogs under 6 months of age, or not fully vaccinated Heartworm Positive and Medical treatment for heartworms (other medical conditions may prohibit a dog from going-a staff member can confirm with our vet team) A dog that can not go into a home with other dogs, or children Leash reactive dogs A dog with a bite history Once a dog has been selected, (with the help of an HSC Staff Member), please read kennel card and enrichment notes about the dog to familiarize yourself with their history a bit more. Collect all the supplies you will need: 2 leashes Easy-Walk Front Clip Harness, unless approved otherwise. Fanny Pack with gear: treats, poopbags, etc. Dogs must wear martingale collar with HSC tag on collar Dogs will wear 2 leashes at all times Volunteer will use personal vehicle to transport animal. The dog must be tethered in volunteer’s vehicle with restraint items or simply by tying one of the leashes around a head rest, or other item to secure. You may take the dog to dog friendly places like: Parks, coffee shops, Home Depot, Lowes, Park Road Shopping Plaza, through a drive thru, through a car wash, etc. You are the only individual allowed to handle the dog, but a friend or family member is allowed to join you.  No dog to dog interactions No dog parks No interactions with children No off-leash areas (including houses/apartments) Do not leave the dog unattended in a vehicle If safe to do so, take short, easily viewable videos and photos and post them to HSC’s Volunteer Facebook page. Any concerns while off-site that need immediate attention, contact the Volunteer Coordinator at: 704-494-7706 or the shelter at 704-377-0534 ext 226.  Or all concerns should be directed to HSC staff upon return. If you are in need of emergency assistance, please call 911. When you return to the shelter, after the dog is put back and supplies put away, return to the front desk and provide a verbal account of your Adventure Tails!

You may download these protocols HERE as well! 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Cat Kennel Housekeeping

We need dedicated and committed volunteers to assist Animal Care Associates in keeping our cats kennels clean and sanitary for the betterment of the animals in our care. 

*Please read the below forms and watch the informative training video prior to your first shift*: 

Cat Kennel Cleaning Guidelines Cat kennel Cleaning Checklist

Duties/Responsibilities:

- MUST CHANGE GLOVES AFTER CLEANING INDIVIDUAL KENNELS OR ROOMS

- Clean kennels to maintain sanitation and health of the animals.

- Sanitizing food and water bowls.

- Sanitizing toys.

- Assist Animal Care Associates with other required duties such as cleaning beds, windows and floors.

- Ability and desire to work with animals.

- Self-motivated and have the ability to make appropriate judgment calls and ask questions when needed.

- Able to complete multiple tasks, have good communication skills and be able to follow shelter safety protocol as outlined in the volunteer information guide.

- Good communication and listening skills.

- Willingness to maintain sanitation of all animal areas.

- Ability to tolerate odors.

- Ability to lift up to 25 lbs.

- Ability to complete manual labor.

 

Program: Shelter Operations

We need dedicated and committed volunteers to assist Animal Care Associates in keeping our cats kennels clean and sanitary for the betterment of the animals in our care. 

*Please read the below forms and watch the informative training video prior to your first shift*: 

Cat Kennel Cleaning Guidelines Cat kennel Cleaning Checklist

Duties/Responsibilities:

- MUST CHANGE GLOVES AFTER CLEANING INDIVIDUAL KENNELS OR ROOMS

- Clean kennels to maintain sanitation and health of the animals.

- Sanitizing food and water bowls.

- Sanitizing toys.

- Assist Animal Care Associates with other required duties such as cleaning beds, windows and floors.

- Ability and desire to work with animals.

- Self-motivated and have the ability to make appropriate judgment calls and ask questions when needed.

- Able to complete multiple tasks, have good communication skills and be able to follow shelter safety protocol as outlined in the volunteer information guide.

- Good communication and listening skills.

- Willingness to maintain sanitation of all animal areas.

- Ability to tolerate odors.

- Ability to lift up to 25 lbs.

- Ability to complete manual labor.

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Customer Service Concierge

Do you like meeting and talking with people? Our Ambassadors meet and greet shelter visitors, guide them to adoption areas and answer frequently asked questions (cheat-sheet provided). This position is vital to the adoption of our animals.

Duties include: Greeting visitors in a friendly, welcoming tone.  Provide brief information about Adoption Center, Retail/Café and how to meet an animal.  Get potential adopters signed in to our Adoption Queue.  Help with maintaining lobby by cleaning floors, cleaning windows.  Accepting in-kind donations.  Opening doors for visitors.

Looking for volunteers who are eager to welcome people, and provide them with the support/information they are looking for. Must be able to work on your feet for most of the shift. Training is provided on-site and no prior experience is necessary!

 

Program: Shelter Operations

Do you like meeting and talking with people? Our Ambassadors meet and greet shelter visitors, guide them to adoption areas and answer frequently asked questions (cheat-sheet provided). This position is vital to the adoption of our animals.

Duties include: Greeting visitors in a friendly, welcoming tone.  Provide brief information about Adoption Center, Retail/Café and how to meet an animal.  Get potential adopters signed in to our Adoption Queue.  Help with maintaining lobby by cleaning floors, cleaning windows.  Accepting in-kind donations.  Opening doors for visitors.

Looking for volunteers who are eager to welcome people, and provide them with the support/information they are looking for. Must be able to work on your feet for most of the shift. Training is provided on-site and no prior experience is necessary!

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Dog Kennel Housekeeping

Dedicated and committed volunteers to assist Animal Care Associates in keeping kennels clean and sanitary for the betterment of the animals in our care.

*This is for kennel cleaning only and not part of the dog walking training*

Please read the below documents and watch the training video prior to your first shift or as a refresher: 

Training Video  Dog Kennel Cleaning Guidelines Dog Kennel Cleaning Checklist

Duties/Responsibilities:

• Clean kennels to maintain sanitation and health of the animals (this includes poop scooping, bending to lift beds/bedding, bowls, toys, etc.).

• Sanitizing food bowls, toys, water bowls.

• Sanitizing beds/bedding.

• Assist Animal Care Associates with other required duties such as cleaning beds, windows, and floors.

 

Volunteers will report to HSC Animal Care Associates.

*If front doors are locked you can enter through the clinic lobby (M-F) or come to the staff door near the clinic and knock for a staff member to let you in. 

Support provided:

-Equipment will be provided that permits safe handling and disposal of animal waste products (that is, poop). Disposable gloves provided.

-Animal Care Associates will provide day of training.

Program: Shelter Operations

Dedicated and committed volunteers to assist Animal Care Associates in keeping kennels clean and sanitary for the betterment of the animals in our care.

*This is for kennel cleaning only and not part of the dog walking training*

Please read the below documents and watch the training video prior to your first shift or as a refresher: 

Training Video  Dog Kennel Cleaning Guidelines Dog Kennel Cleaning Checklist

Duties/Responsibilities:

• Clean kennels to maintain sanitation and health of the animals (this includes poop scooping, bending to lift beds/bedding, bowls, toys, etc.).

• Sanitizing food bowls, toys, water bowls.

• Sanitizing beds/bedding.

• Assist Animal Care Associates with other required duties such as cleaning beds, windows, and floors.

 

Volunteers will report to HSC Animal Care Associates.

*If front doors are locked you can enter through the clinic lobby (M-F) or come to the staff door near the clinic and knock for a staff member to let you in. 

Support provided:

-Equipment will be provided that permits safe handling and disposal of animal waste products (that is, poop). Disposable gloves provided.

-Animal Care Associates will provide day of training.

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Dog Playgroup Assistant

For many shelter dogs, getting the opportunity to play and communicate with other dogs can be incredibly beneficial and enriching. Playgroups are also used to help determine dog skills. Regular species interaction has been shown to increase adoptability. It also brings additional peace of mind for adoption counselors with recommending the best match to adopters. Having additional volunteers trained in facilitating playgroups the easier it is to ensure a safe and happy playgroup. Our goal is to create a core group of volunteers to help our team run playgroups more frequently throughout the week.

Duties include: 

retrieving dogs from kennels and bringing them into a predetermined yard.  returning dogs to their kennels when necessary  facilitating on-leash greetings  monitoring dog body language  managing playgroup by intervening/interrupting play when necessary   Reporting on each individual participants' behaviors, positive and negative, and capturing photos and videos of the animals interacting.  

Volunteers must demonstrate the following to complete training:

Ability to safely handle dogs of different sizes and temperaments on and off leash. Ability to successfully read dog body language and assess for a potentially unsafe interaction.

Ability to safely interact and deescalate a dog-to-dog or dog-to-human negative interaction. Volunteers will be trained to safely break up dog-dog fights/scuffles when they occur.  

Please report to the Front Lobby at the beginning of the shift to check in with the Customer Service Team, they will let our Behavior team member know you're here. Please wear long pants and closed toed shoes during training.  

**Must be a Qualified Dog Walker **

 

Program: Shelter Operations

For many shelter dogs, getting the opportunity to play and communicate with other dogs can be incredibly beneficial and enriching. Playgroups are also used to help determine dog skills. Regular species interaction has been shown to increase adoptability. It also brings additional peace of mind for adoption counselors with recommending the best match to adopters. Having additional volunteers trained in facilitating playgroups the easier it is to ensure a safe and happy playgroup. Our goal is to create a core group of volunteers to help our team run playgroups more frequently throughout the week.

Duties include: 

retrieving dogs from kennels and bringing them into a predetermined yard.  returning dogs to their kennels when necessary  facilitating on-leash greetings  monitoring dog body language  managing playgroup by intervening/interrupting play when necessary   Reporting on each individual participants' behaviors, positive and negative, and capturing photos and videos of the animals interacting.  

Volunteers must demonstrate the following to complete training:

Ability to safely handle dogs of different sizes and temperaments on and off leash. Ability to successfully read dog body language and assess for a potentially unsafe interaction.

Ability to safely interact and deescalate a dog-to-dog or dog-to-human negative interaction. Volunteers will be trained to safely break up dog-dog fights/scuffles when they occur.  

Please report to the Front Lobby at the beginning of the shift to check in with the Customer Service Team, they will let our Behavior team member know you're here. Please wear long pants and closed toed shoes during training.  

**Must be a Qualified Dog Walker **

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Dog Walking

Take our walk approved dogs for a walk! After you've completed the 2 Dog Walking Training shifts to become a Qualified Dog Walker, we welcome you to come in to walk some of our dogs on our property. If weather is too warm or rainy, then play yard enrichment will be implemented. 

Please familiarize yourself with the dog walking procedures and these important reminders prior to coming for your shift. 

 *Must be a Qualified Dog Walker*

Program: Shelter Operations

Take our walk approved dogs for a walk! After you've completed the 2 Dog Walking Training shifts to become a Qualified Dog Walker, we welcome you to come in to walk some of our dogs on our property. If weather is too warm or rainy, then play yard enrichment will be implemented. 

Please familiarize yourself with the dog walking procedures and these important reminders prior to coming for your shift. 

 *Must be a Qualified Dog Walker*

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Dog Walking Training Shift #1

**Please show up at 7:45 out of respect for the trainer and your fellow trainees as this training will start promptly at 8:00 AM. This training requires the full amount of time to go over the vast amount of material. If you arrive later than 8:00 AM, you may be asked to reschedule your training.**


Train to become a qualified dog walker! Qualified dog walkers can walk dogs, take them on Adventure Tails, and sign up for other animal-centric volunteer opportunities! 

This is shift #1 of the 2 training shifts required to become a qualified dog walker.  

During shift #1, a lead dog walker will give you a run-down on how dog walking works in the new facility. They will show you where things are and demonstrate the proper procedure for leashing and walking. Leads will “walk” you through the process from start to finish and answer any questions you may have.  

Before coming in for Shift #1, you MUST watch this 5 min dog behavior video: https://www.youtube.com/watch?v=siy0eog48ys  

Our lead dog walkers know you’re coming and will meet you in the adoption center lobby!  

*It is advised that you wear weather appropriate clothing with boots, waterproof shoes, or shoes you don’t mind getting wet or muddy. You will be outside for the majority of the training. 

*After you have successfully completed training shift #1, either add the “Approved for Dog Walking Training Shift #2” qualification to your profile OR email the VPM (volunteer@humanecharlotte.org) to do so for you. When your qualification has been approved, you can register for training shift #2.  

Note: If a new dog walker is not comfortable or a Lead Dog walker is not comfortable with the trainee being approved, ongoing sessions may be required.   

Program: Shelter Operations

**Please show up at 7:45 out of respect for the trainer and your fellow trainees as this training will start promptly at 8:00 AM. This training requires the full amount of time to go over the vast amount of material. If you arrive later than 8:00 AM, you may be asked to reschedule your training.**


Train to become a qualified dog walker! Qualified dog walkers can walk dogs, take them on Adventure Tails, and sign up for other animal-centric volunteer opportunities! 

This is shift #1 of the 2 training shifts required to become a qualified dog walker.  

During shift #1, a lead dog walker will give you a run-down on how dog walking works in the new facility. They will show you where things are and demonstrate the proper procedure for leashing and walking. Leads will “walk” you through the process from start to finish and answer any questions you may have.  

Before coming in for Shift #1, you MUST watch this 5 min dog behavior video: https://www.youtube.com/watch?v=siy0eog48ys  

Our lead dog walkers know you’re coming and will meet you in the adoption center lobby!  

*It is advised that you wear weather appropriate clothing with boots, waterproof shoes, or shoes you don’t mind getting wet or muddy. You will be outside for the majority of the training. 

*After you have successfully completed training shift #1, either add the “Approved for Dog Walking Training Shift #2” qualification to your profile OR email the VPM (volunteer@humanecharlotte.org) to do so for you. When your qualification has been approved, you can register for training shift #2.  

Note: If a new dog walker is not comfortable or a Lead Dog walker is not comfortable with the trainee being approved, ongoing sessions may be required.   

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Dog Walking Training Shift #2

**Please show up at 7:45 out of respect for the trainer and your fellow trainees as this training will start promptly at 8:00 AM. This training requires the full amount of time to go over the vast amount of material. If you arrive later than 8:00 AM, you may be asked to reschedule your training.**


Train to become a qualified dog walker! Qualified dog walkers can walk dogs, take them on Adventure Tails, and sign up for other animal-centric volunteer opportunities!  

This is shift #2 of the 2 training shifts required to become a qualified dog walker. 

During shift #2, you’ll be able to practice what you learned in shift #1 and take out a few dogs with the help of a Lead or a staff member!  

Prior to your shift please read through the dog walking standard operating procedures. CLICK HERE TO DOWNLOAD. 

If you haven't already watched the behavior video, please do: https://www.youtube.com/watch?v=siy0eog48ys  

*It is advised that you wear boots, waterproof shoes, or shoes you don’t mind getting wet or muddy.

*After you have successfully completed training shift #2, either add the “Qualified Dog Walker” qualification to your profile OR email the VPM

(volunteer@humanecharlotte.org) to do so for you. When your qualification has been approved, you will be able to sign up for dog walking shifts, Adventure Tails (recommend 3 walking shifts prior), and dog playgroup.  

For reference: Adventure Tails protocols 


Note: If a new dog walker is not comfortable or a Lead Dog walker/staff member is not comfortable with the trainee being approved, ongoing sessions may be required. 

Program: Shelter Operations

**Please show up at 7:45 out of respect for the trainer and your fellow trainees as this training will start promptly at 8:00 AM. This training requires the full amount of time to go over the vast amount of material. If you arrive later than 8:00 AM, you may be asked to reschedule your training.**


Train to become a qualified dog walker! Qualified dog walkers can walk dogs, take them on Adventure Tails, and sign up for other animal-centric volunteer opportunities!  

This is shift #2 of the 2 training shifts required to become a qualified dog walker. 

During shift #2, you’ll be able to practice what you learned in shift #1 and take out a few dogs with the help of a Lead or a staff member!  

Prior to your shift please read through the dog walking standard operating procedures. CLICK HERE TO DOWNLOAD. 

If you haven't already watched the behavior video, please do: https://www.youtube.com/watch?v=siy0eog48ys  

*It is advised that you wear boots, waterproof shoes, or shoes you don’t mind getting wet or muddy.

*After you have successfully completed training shift #2, either add the “Qualified Dog Walker” qualification to your profile OR email the VPM

(volunteer@humanecharlotte.org) to do so for you. When your qualification has been approved, you will be able to sign up for dog walking shifts, Adventure Tails (recommend 3 walking shifts prior), and dog playgroup.  

For reference: Adventure Tails protocols 


Note: If a new dog walker is not comfortable or a Lead Dog walker/staff member is not comfortable with the trainee being approved, ongoing sessions may be required. 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Dog Walking: Afternoon Potty Breaks

Take our walk approved dogs for a walk! The afternoon dog walking shifts will be short potty breaks for our dogs (10-15 minutes). This shorter walk allows for dogs to be nearby for potential adopters who may be interested in meeting them.

You must be a qualified dog walker meaning you have completed the 2 Dog Walking Training shifts. Once completed we welcome you to walk the dogs on our property. 

Please familiarize yourself with the dog walking procedures and these important reminders prior to coming for your shift. 

Program: Shelter Operations

Take our walk approved dogs for a walk! The afternoon dog walking shifts will be short potty breaks for our dogs (10-15 minutes). This shorter walk allows for dogs to be nearby for potential adopters who may be interested in meeting them.

You must be a qualified dog walker meaning you have completed the 2 Dog Walking Training shifts. Once completed we welcome you to walk the dogs on our property. 

Please familiarize yourself with the dog walking procedures and these important reminders prior to coming for your shift. 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Public Dog Training Assistant - Group Classes

This position will assist the trainer with public dog training classes. Duties include: greeting participants in a friendly and enthusiastic manner, supporting the Dog Trainer, and helping to ensure the safety of the people and dogs in the class. These classes will occur multiple times throughout the week, including weekends, mornings, and evenings.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please be aware that if you register for a Dog Training Assistant (DTA) shift and do not attend ("no-show"), your DTA qualification will be removed immediately.

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This position is currently not accepting new volunteers. Please contact training@humanecharlotte.org with any questions or concerns.

 

Program: Shelter Operations

This position will assist the trainer with public dog training classes. Duties include: greeting participants in a friendly and enthusiastic manner, supporting the Dog Trainer, and helping to ensure the safety of the people and dogs in the class. These classes will occur multiple times throughout the week, including weekends, mornings, and evenings.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please be aware that if you register for a Dog Training Assistant (DTA) shift and do not attend ("no-show"), your DTA qualification will be removed immediately.

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

This position is currently not accepting new volunteers. Please contact training@humanecharlotte.org with any questions or concerns.

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28202

Allow Groups: No


Volunteer: Retail and Cat Café Barista

This role helps to maintain our retail and cat café along side one of our Customer Service Representatives.  We want to make sure visitors are taken care of efficiently, and volunteers will help us do just that!

Duties Include:

Making sure items are stocked and cleaned.  Cash handling and using our shelter point of sale (POS) program as needed Promote retail sales Asking for donations (must be comfortable asking for donations) Maintaining cleanliness of retail space Maintaining cleanliness of café space, including, sweeping, cleaning tables, cleaning windows and scooping litter boxes. Monitoring patrons going in/out of café Greeting visitors, hospitality!

Looking for volunteers who are eager to welcome people, and provide them with the support/information they are looking for. Must be able to work on your feet for most of the shift. A training shift is first required before you can do this opportunity.

 

Program: Shelter Operations

This role helps to maintain our retail and cat café along side one of our Customer Service Representatives.  We want to make sure visitors are taken care of efficiently, and volunteers will help us do just that!

Duties Include:

Making sure items are stocked and cleaned.  Cash handling and using our shelter point of sale (POS) program as needed Promote retail sales Asking for donations (must be comfortable asking for donations) Maintaining cleanliness of retail space Maintaining cleanliness of café space, including, sweeping, cleaning tables, cleaning windows and scooping litter boxes. Monitoring patrons going in/out of café Greeting visitors, hospitality!

Looking for volunteers who are eager to welcome people, and provide them with the support/information they are looking for. Must be able to work on your feet for most of the shift. A training shift is first required before you can do this opportunity.

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Retail and Cat Cafe Barista Training

This shift is done at the same time as the volunteer shift. You will be trained by a lead volunteer to show you how to use the retail software to help check people out. The full description of this role is below. 

This role helps to maintain our retail and cat café along side one of our Customer Service Representatives.  We want to make sure visitors are taken care of efficiently, and volunteers will help us do just that!

Duties Include:

Making sure items are stocked and cleaned.  Cash handling and using our shelter point of sale (POS) program as needed Promote retail sales Asking for donations (must be comfortable asking for donations) Maintaining cleanliness of retail space Maintaining cleanliness of café space, including, sweeping, cleaning tables, cleaning windows and scooping litter boxes. Monitoring patrons going in/out of café Greeting visitors, hospitality!

Looking for volunteers who are eager to welcome people, and provide them with the support/information they are looking for. Must be able to work on your feet for most of the shift. Training is provided on-site and no prior experience is necessary!

 

Program: Shelter Operations

This shift is done at the same time as the volunteer shift. You will be trained by a lead volunteer to show you how to use the retail software to help check people out. The full description of this role is below. 

This role helps to maintain our retail and cat café along side one of our Customer Service Representatives.  We want to make sure visitors are taken care of efficiently, and volunteers will help us do just that!

Duties Include:

Making sure items are stocked and cleaned.  Cash handling and using our shelter point of sale (POS) program as needed Promote retail sales Asking for donations (must be comfortable asking for donations) Maintaining cleanliness of retail space Maintaining cleanliness of café space, including, sweeping, cleaning tables, cleaning windows and scooping litter boxes. Monitoring patrons going in/out of café Greeting visitors, hospitality!

Looking for volunteers who are eager to welcome people, and provide them with the support/information they are looking for. Must be able to work on your feet for most of the shift. Training is provided on-site and no prior experience is necessary!

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Ringworm Cat Kennel Cleaning & Socialization

General description of the duties/work: This position is for volunteers interested in enriching the lives of our ringworm cats and ensuring they have a clean space to recover medically during their stay at HSC. Enrichment is a crucial element in maintaining the welfare of our animals, especially those that are quarantined in isolation for longer periods of time like our ringworm cats.

The Ringworm Cat Kennel Cleaning & Socialization Volunteer will be in charge of cleaning the kennels for and socializing with each of our ringworm cats. Volunteers interested in this position will be required to attend a training session to learn about proper cleaning protocol, disease management and appropriate forms of socialization for our ringworm cats.

Volunteers can meet their assigned ACA in the front Lobby so that they can open the door to the cat ringworm area.  

Qualifications: Must complete Ringworm Cat Kennel Cleaning & Socialization Training Session. Must not have any allergies towards cats or aversions to wearing PPE. *Please note: ringworm is a zoonotic disease and is contagious to both humans and other animals so sanitary protocols must be followed extremely accurately for this position*

Program: Shelter Operations

General description of the duties/work: This position is for volunteers interested in enriching the lives of our ringworm cats and ensuring they have a clean space to recover medically during their stay at HSC. Enrichment is a crucial element in maintaining the welfare of our animals, especially those that are quarantined in isolation for longer periods of time like our ringworm cats.

The Ringworm Cat Kennel Cleaning & Socialization Volunteer will be in charge of cleaning the kennels for and socializing with each of our ringworm cats. Volunteers interested in this position will be required to attend a training session to learn about proper cleaning protocol, disease management and appropriate forms of socialization for our ringworm cats.

Volunteers can meet their assigned ACA in the front Lobby so that they can open the door to the cat ringworm area.  

Qualifications: Must complete Ringworm Cat Kennel Cleaning & Socialization Training Session. Must not have any allergies towards cats or aversions to wearing PPE. *Please note: ringworm is a zoonotic disease and is contagious to both humans and other animals so sanitary protocols must be followed extremely accurately for this position*

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Ringworm Cat Kennel Cleaning & Socialization Training

Training shifts for Ringworm Cat Kennel Cleaning and Socialization

This position is for volunteers interested in enriching the lives of our ringworm cats and ensuring they have a clean space to recover medically during their stay at HSC. Enrichment is a crucial element in maintaining the welfare of our animals, especially those that are quarantined in isolation for longer periods of time like our ringworm cats.

The Ringworm Cat Kennel Cleaning & Socialization Volunteer will be in charge of cleaning the kennels for and socializing with each of our ringworm cats. Volunteers interested in this position will be required to attend a training session to learn about proper cleaning protocol, disease management and appropriate forms of socialization for our ringworm cats.

Qualifications: Must not have any allergies towards cats or aversions to wearing PPE. *Please note: ringworm is a zoonotic disease and is contagious to both humans and other animals so sanitary protocols must be followed extremely accurately for this position*

Volunteers will meet in the adoption lobby to begin their shift! 

Program: Shelter Operations

Training shifts for Ringworm Cat Kennel Cleaning and Socialization

This position is for volunteers interested in enriching the lives of our ringworm cats and ensuring they have a clean space to recover medically during their stay at HSC. Enrichment is a crucial element in maintaining the welfare of our animals, especially those that are quarantined in isolation for longer periods of time like our ringworm cats.

The Ringworm Cat Kennel Cleaning & Socialization Volunteer will be in charge of cleaning the kennels for and socializing with each of our ringworm cats. Volunteers interested in this position will be required to attend a training session to learn about proper cleaning protocol, disease management and appropriate forms of socialization for our ringworm cats.

Qualifications: Must not have any allergies towards cats or aversions to wearing PPE. *Please note: ringworm is a zoonotic disease and is contagious to both humans and other animals so sanitary protocols must be followed extremely accurately for this position*

Volunteers will meet in the adoption lobby to begin their shift! 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Animal Enrichment Training Session

General description of the duties/work: This position is for volunteers interested in enriching the lives of our shelter animals during their stay at HSC! Enrichment is a crucial element in maintaining the welfare of both dogs and cats and provides different activities for them to engage in throughout the day. In this training session we will go over the importance of enrichment, learn different forms of enrichment available at HSC, observe and discuss basic animal behavior and body language, and review the procedures for distributing various enrichment items.

Please review these documents:

Location: Volunteers can meet their trainer in the front lobby.

Qualifications: Must not have any allergies towards peanut butter.

 

Program: Shelter Operations

General description of the duties/work: This position is for volunteers interested in enriching the lives of our shelter animals during their stay at HSC! Enrichment is a crucial element in maintaining the welfare of both dogs and cats and provides different activities for them to engage in throughout the day. In this training session we will go over the importance of enrichment, learn different forms of enrichment available at HSC, observe and discuss basic animal behavior and body language, and review the procedures for distributing various enrichment items.

Please review these documents:

Location: Volunteers can meet their trainer in the front lobby.

Qualifications: Must not have any allergies towards peanut butter.

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Dog Training Prep Class

Description:

HSC’s Shelter Dog Training program is dedicated to teaching shelter dogs foundational training skills to improve their quality of life, lower their length of stay, and give owners a head start on their training journey. ​To do this, we’ve been conducting monthly dog training classes with shelter dogs as the students, staff members as the handlers, and the Behavior Team as the instructors. We are now opening up this program to volunteers to increase the benefits we are seeing with our shelter pups!

This training shift will take place in the Admin conference room (Door to the right of the Donor Wall in Adoption Lobby - Ask front desk if unable to find. Door will be propped open for you!) and is a 1.5-hour long presentation on the history and foundations of Dog Behavior and Dog Training to help prepare you for our Shelter Dog Training Classes.

We’ll be discovering how dogs think, learn, and interact with the world around them, and how we can utilize this information to influence and modify dog behavior using a reward-based training system.

Training Expectations:

-Must be a Qualified Dog Walker

-will not be taking dogs out for this training shift

-participants do not need to bring anything

-after the shift is complete, participants will be able to sign up for the Shelter Dog Training classes on the volunteer portal.


Program: Shelter Operations

Description:

HSC’s Shelter Dog Training program is dedicated to teaching shelter dogs foundational training skills to improve their quality of life, lower their length of stay, and give owners a head start on their training journey. ​To do this, we’ve been conducting monthly dog training classes with shelter dogs as the students, staff members as the handlers, and the Behavior Team as the instructors. We are now opening up this program to volunteers to increase the benefits we are seeing with our shelter pups!

This training shift will take place in the Admin conference room (Door to the right of the Donor Wall in Adoption Lobby - Ask front desk if unable to find. Door will be propped open for you!) and is a 1.5-hour long presentation on the history and foundations of Dog Behavior and Dog Training to help prepare you for our Shelter Dog Training Classes.

We’ll be discovering how dogs think, learn, and interact with the world around them, and how we can utilize this information to influence and modify dog behavior using a reward-based training system.

Training Expectations:

-Must be a Qualified Dog Walker

-will not be taking dogs out for this training shift

-participants do not need to bring anything

-after the shift is complete, participants will be able to sign up for the Shelter Dog Training classes on the volunteer portal.


Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Dog Training Sessions

HSC’s Shelter Dog Training program is dedicated to teaching shelter dogs foundational training skills to improve their quality of life, lower their length of stay, and give owners a head start on their training journey. ​To do this, we’ll be conducting weekly dog training classes with shelter dogs as the students, volunteers as the handlers, and the Behavior and Training Team as the instructors.

 

This shift we will be taking out our shelter dogs for a hands-on training class! The content of the classes will change depending on a variety of factors such as our current shelter population and their personalities/behavior concerns so be prepared for anything! Generally, classes will consist of teaching dogs basic communication skills (such as Come), working on minor behavior concerns (jumping on people for attention), or potentially some confidence boosting exercises!

 

Training supplies such as treat pouches, treats, clickers, etc. will be provided but you are welcome to bring your own.


Location: 

Meet in adoption lobby

 

Training Expectations:

-Must be a Qualified Dog Walker

-Must have completed the Shelter Dog Training Prep Class

-will be taking out dogs for this shift

 

Program: Shelter Operations

HSC’s Shelter Dog Training program is dedicated to teaching shelter dogs foundational training skills to improve their quality of life, lower their length of stay, and give owners a head start on their training journey. ​To do this, we’ll be conducting weekly dog training classes with shelter dogs as the students, volunteers as the handlers, and the Behavior and Training Team as the instructors.

 

This shift we will be taking out our shelter dogs for a hands-on training class! The content of the classes will change depending on a variety of factors such as our current shelter population and their personalities/behavior concerns so be prepared for anything! Generally, classes will consist of teaching dogs basic communication skills (such as Come), working on minor behavior concerns (jumping on people for attention), or potentially some confidence boosting exercises!

 

Training supplies such as treat pouches, treats, clickers, etc. will be provided but you are welcome to bring your own.


Location: 

Meet in adoption lobby

 

Training Expectations:

-Must be a Qualified Dog Walker

-Must have completed the Shelter Dog Training Prep Class

-will be taking out dogs for this shift

 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Operations Voicemail Transcriber: Closing Shift

Help our Customer Service team from the comfort of your home virtually! This role helps to clarify, log, and maintain efficient responses to patrons calling into the shelter.  With your help, we can transcribe and transfer messages faster to the correct department and provide better overall customer service.

When completed you will be asked to email the log to customer service immediately upon completion. 

Duties: Volunteers will call into our voicemail system from home and transcribe the voicemail information into an excel document to then share with the Customer Service Team via email.

**Please click HERE to read the directions for this position. If you have any questions please email: customerservice@humanecharlotte.org **

Program: Shelter Operations

Help our Customer Service team from the comfort of your home virtually! This role helps to clarify, log, and maintain efficient responses to patrons calling into the shelter.  With your help, we can transcribe and transfer messages faster to the correct department and provide better overall customer service.

When completed you will be asked to email the log to customer service immediately upon completion. 

Duties: Volunteers will call into our voicemail system from home and transcribe the voicemail information into an excel document to then share with the Customer Service Team via email.

**Please click HERE to read the directions for this position. If you have any questions please email: customerservice@humanecharlotte.org **

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Operations Voicemail Transcriber: Lunch Shift

Help our Customer Service team from the comfort of your home virtually! This role helps to clarify, log, and maintain efficient responses to patrons calling into the shelter.  With your help, we can transcribe and transfer messages faster to the correct department and provide better overall customer service.

Duties: Volunteers will call into our voicemail system from home and transcribe the voicemail information into an excel document to then share with the Customer Service Team via email.

**Please click HERE to read the directions for this position. If you have any questions please email: customerservice@humanecharlotte.org **

Program: Shelter Operations

Help our Customer Service team from the comfort of your home virtually! This role helps to clarify, log, and maintain efficient responses to patrons calling into the shelter.  With your help, we can transcribe and transfer messages faster to the correct department and provide better overall customer service.

Duties: Volunteers will call into our voicemail system from home and transcribe the voicemail information into an excel document to then share with the Customer Service Team via email.

**Please click HERE to read the directions for this position. If you have any questions please email: customerservice@humanecharlotte.org **

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Operations Voicemail Transcriber: Morning Shift

Help our Customer Service team from the comfort of your home virtually! This role helps to clarify, log, and maintain efficient responses to patrons calling into the shelter.  With your help, we can transcribe and transfer messages faster to the correct department and provide better overall customer service.

Duties: Volunteers will log into our voicemail system from home and transcribe the voicemail information into an excel document to then share with the Customer Service Team via email.

**Please click HERE to read the directions for this position. If you have any questions please email: customerservice@humanecharlotte.org **

Program: Shelter Operations

Help our Customer Service team from the comfort of your home virtually! This role helps to clarify, log, and maintain efficient responses to patrons calling into the shelter.  With your help, we can transcribe and transfer messages faster to the correct department and provide better overall customer service.

Duties: Volunteers will log into our voicemail system from home and transcribe the voicemail information into an excel document to then share with the Customer Service Team via email.

**Please click HERE to read the directions for this position. If you have any questions please email: customerservice@humanecharlotte.org **

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No


Volunteer: Shelter Organizer and Laundry

Does organizing and cleaning something you enjoy, does it spark joy? Then this is the role for you!

The Shelter Organizer role ensures HSC’s daily operations are running smoothly and allows us to make the greatest impact on the animals in our care. This position will work with the Animal Care Team on laundry and laundry room organizing (Shelter laundry room is found near cat intake room). This position reports to the adoption lobby when arriving! 

This role is fluid in nature and one of the most helpful to our team and animals. This is a 'back of the house' role that includes laundry duties and cleaning. 

Program: Shelter Operations

Does organizing and cleaning something you enjoy, does it spark joy? Then this is the role for you!

The Shelter Organizer role ensures HSC’s daily operations are running smoothly and allows us to make the greatest impact on the animals in our care. This position will work with the Animal Care Team on laundry and laundry room organizing (Shelter laundry room is found near cat intake room). This position reports to the adoption lobby when arriving! 

This role is fluid in nature and one of the most helpful to our team and animals. This is a 'back of the house' role that includes laundry duties and cleaning. 

Program: Shelter Operations

Opportunity Type: Volunteer

Date: Multiple Shifts Available

Zip Code: 28208

Allow Groups: No